GiviWays may offer optional creator plans and paid campaign features. Plan benefits, credits, limits, and pricing are shown at checkout or on the pricing page and may change according to the plan terms displayed at the time of purchase.
Creator payments may support campaign tools, platform access, analytics, promotional features, giveaway budgeting, budget holds, or top-ups for active giveaways. These payments are not payments for user entries.
Wallet credits are site credit only. They are not cash, have no cash value, and cannot be withdrawn, transferred, or converted into money.
Wallet-credit-funded giveaway amounts are not eligible for cash refund. Unused original wallet credits return only as wallet credit, not cash, and returned original wallet credits keep the original expiry where possible. Expired credits do not become usable again just because they are returned after settlement.
Cash refunds apply only to unused paid money and may be reduced by provider or payment-processing fees. Paid-money wallet credit-back is not a bonus and does not add 10%.
Promotional credits and cashback offers are account credits or promotional pricing tools only. They are not cash, are not transferable, and may be limited, paused, or changed by us at any time unless required by law or expressly stated in a specific written GiviWays policy. Plan cashback credits expire 3 calendar months after they are awarded and can only be used toward giveaway budgets and top-ups, not plan purchases.
If a payment fails, is reversed, is disputed, cannot be authorized, or is later charged back, we may pause, suspend, reject, or limit the related giveaway or account features.
Unless required by law or expressly stated in a specific written GiviWays policy, fees, credits, reserved budgets, and completed purchases are nonrefundable.